Involves: A nurse or caregiver renders 24-hour live-in service and keeps clients under close monitoring. This may include checking and recording vital signs, writing notes on procedures done, assisted bathing, basic physiotherapy, feeding support, medication administration, and education of clients and relatives on health conditions.

May support: Clients who need professional nursing attention while remaining at home.

Common reasons families request it: Families often request this option because it fits their schedule and preference for a loved one to recover at home. It allows relatives to continue their daily routine while a nurse takes over close care and monitoring.

Helpful information before care starts: A brief overview of the care need, current medications and any recent hospital notes if available.

Involves: Bedside support, observation, family updates and coordination around admitted care.

May support: Clients who need an attentive nursing presence during a hospital stay.

Common reasons families request it: Provides reassurance and a familiar point of contact for the family.

Helpful information before care starts: Hospital, ward, expected admission window and any specific support needs.

Involves: Professional support from a nurse or midwife to help manage the health needs of a family or loved one. This includes health education, guidance on conditions and prevention, and ongoing advice on daily health routines.

May support: Families who need consistent professional support for a loved one at home.

Common reasons families request it: Helps families coordinate care with a familiar professional presence.

Helpful information before care starts: Care goals, family expectations, location and preferred schedule.

Involves: Guided stretching, assisted mobility, therapeutic exercises, treadmill or exercise-bike rehabilitation, and hands-on physiotherapy support based on the client's assessed needs.

May support: Clients recovering from stroke, injury, surgery, reduced mobility, weakness, or other conditions requiring structured rehabilitation support.

Common reasons families request it: Families may request physiotherapy to support movement, strength, balance, comfort, confidence and gradual recovery at home or in an agreed care setting.

Helpful information before care starts: Diagnosis or reason for rehabilitation, mobility level, existing treatment instructions, recent hospital or physiotherapy notes, and any movement restrictions.

Involves: Wound dressing, simple wound care education and follow-up guidance as agreed.

May support: Clients recovering from procedures or living with wounds requiring attention.

Common reasons families request it: Families request this to reduce unnecessary travel and support continuity at home.

Helpful information before care starts: Type of wound, current dressing routine and any provider instructions.

Involves: ENT-focused assessment, guidance and referral advice where appropriate.

May support: Clients who need ear, nose or throat concerns assessed by a qualified nurse.

Common reasons families request it: Families request this for practical clinical guidance before next steps are agreed.

Helpful information before care starts: Symptoms, duration, previous treatment and any relevant clinical notes.

Involves: Comfort-focused care, routine support and clear family communication.

May support: Clients and families navigating serious or long-term health needs.

Common reasons families request it: Families request this when dignity, comfort and steady support are priorities.

Helpful information before care starts: Care goals, current provider guidance and family communication preferences.

Involves: Companionship, mobility help, daily routine support and family check-ins.

May support: Older adults living at home who benefit from regular, attentive support.

Common reasons families request it: Families seeking consistent care that respects independence and dignity.

Helpful information before care starts: Daily routine, preferences and any existing health considerations.

Involves: Nanny care, daily routine support and family communication.

May support: Families needing dependable support for children at home.

Common reasons families request it: Families request this when childcare help is needed alongside home routines.

Helpful information before care starts: Child age, routine, household expectations and preferred schedule.

Involves: Household assistance, routine support and agreed domestic tasks.

May support: Families needing practical help to support a safe, organised home environment.

Common reasons families request it: Families request this when domestic help is part of the broader care need.

Helpful information before care starts: Household expectations, schedule, location and preferred support scope.

Involves: Accompaniment of school children, churches, families and groups during excursions, educational events, funerals and other movements. The service provides basic first-aid support and health guidance during travel or organised activities.

May support: Schools, churches, families and groups who need basic health support during movement.

Common reasons families request it: Schools, churches and families may request this service when safe travel, movement or event support becomes essential.

Helpful information before care starts: Event type, route, group size, timing, mobility needs and contact person.

Involves: Public information and direct discussion about nurse or midwife recruitment needs.

May support: Private health facilities exploring staffing support through JASBEK.

Common reasons families request it: Facilities may request this when they need professional staffing guidance.

Helpful information before care starts: Facility type, role needs, timing and preferred contact person.